Terms and Conditions

Effective Date: 01-01-2026

Welcome to Roctex, operated by ROCTEX IT SOLUTION PRIVATE LIMITED. These Terms and Conditions govern your use of our website: https://roctex.shop and the purchase of our products.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age, or using the website under the supervision of a parent or legal guardian
• You are legally capable of entering into binding agreements under applicable law

You agree to use the website only for lawful purposes and in compliance with these Terms.

2. Products and Services

We strive to display product colors, features, and details as accurately as possible. However, we cannot guarantee that your device’s display will reflect the exact appearance of the products.

All products are subject to availability. We reserve the right to:

• Discontinue any product at any time
• Limit quantities of any product
• Modify product descriptions or pricing without prior notice

3. Orders and Payments

By placing an order with Roctex, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to:

• Refuse or cancel any order at our discretion
• Limit quantities purchased per person or per order
• Cancel orders suspected of fraud or unauthorized activity

Payments must be completed through secure payment gateways. Prices are subject to change without notice.

4. Shipping and Delivery

Orders will be processed and shipped in accordance with our Shipping Policy.

• Delivery timelines are estimates and not guaranteed
• We are not responsible for courier or logistics delays after dispatch
• Customers must provide accurate shipping information

5. Returns and Refunds

Returns and refunds are governed by our Refund and Return Policy. Please review the policy carefully before making a purchase.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, software, and design elements, is the property of ROCTEX IT SOLUTION PRIVATE LIMITED and protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or use is strictly prohibited.

7. User Comments and Feedback

If you send suggestions, proposals, reviews, or other materials to us, you agree that we may use, edit, publish, or distribute such content without restriction or compensation.

We are under no obligation to:

• Maintain submissions in confidence
• Pay compensation
• Respond to submissions

8. Prohibited Activities

You are prohibited from using the site or its content:

• For unlawful purposes
• To violate laws or regulations
• To infringe intellectual property rights
• To harass, abuse, or harm others
• To transmit malware or harmful code
• To attempt unauthorized access to systems or data

Violation may result in suspension, termination, or legal action.

9. Limitation of Liability

In no case shall ROCTEX IT SOLUTION PRIVATE LIMITED, Roctex, or affiliates be liable for any direct, indirect, incidental, punitive, or consequential damages arising from:

• Use of the website
• Purchase or use of products
• Website interruptions or technical issues
• Errors or inaccuracies in content

Our total liability shall not exceed the amount paid for the relevant product.

10. Indemnification

You agree to indemnify and hold harmless Roctex, ROCTEX IT SOLUTION PRIVATE LIMITED, and affiliates against claims, damages, liabilities, or expenses arising from:

• Your breach of these Terms
• Violation of applicable laws
• Infringement of third-party rights

11. Force Majeure

Roctex and ROCTEX IT SOLUTION PRIVATE LIMITED shall not be liable for delays or failure to perform obligations due to events beyond reasonable control, including:

• Natural disasters
• Fire, pandemics, or accidents
• Government actions or restrictions
• War, strikes, or civil unrest
• Power failures, internet disruptions, or supply chain interruptions

Obligations shall remain suspended during such events.

12. Termination

We reserve the right to suspend, restrict, or terminate your access to the website without prior notice if:

• You violate these Terms and Conditions
• You engage in fraudulent, unlawful, or harmful activity
• Required by law or regulatory authority

Upon termination, your right to use the website immediately ceases. Obligations incurred before termination shall survive.

13. Modifications to Terms

We reserve the right to modify or replace these Terms at any time. Updated Terms become effective immediately upon posting on the website.

Continued use of the website constitutes acceptance of the revised Terms.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi (South Delhi), Delhi, India.

15. Contact Information

Roctex
Operated by ROCTEX IT SOLUTION PRIVATE LIMITED

📧 Email: info@roctexitsolution.online
📞 Phone: +91-9220914327
🌐 Website: https://roctex.shop