Effective Date: 01-01-2026

Terms and Conditions

Welcome to Roctex, operated by ROCTEX IT SOLUTION PRIVATE LIMITED. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Website Use

By using our website, you confirm that you are at least the age of majority in your state or province of residence. You agree to use the site only for lawful purposes and not to engage in any activity that compromises the security, integrity, or proper functioning of the website.

2. Products and Services

We strive to display product colors, features, and details as accurately as possible. However, we cannot guarantee that your device’s display will reflect the exact color or appearance of the products.

All products are subject to availability. We reserve the right to:

• Discontinue any product at any time

• Limit quantities of any product

• Modify product descriptions or pricing without prior notice

3. Orders and Payments

By placing an order with Roctex, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to:

• Refuse or cancel any order at our discretion

• Limit quantities purchased per person or per order

• Cancel orders suspected of fraud or unauthorized activity

Payments must be made through our secure payment gateway. Prices are subject to change without notice.

4. Shipping and Delivery

Orders will be processed and shipped in accordance with our Shipping Policy.

• Delivery timelines are estimates and not guaranteed.

• We are not responsible for delays once the product has been dispatched.

• Customers must provide accurate shipping details.

5. Returns and Refunds

Returns and refunds are subject to our Refund and Return Policy. Please review the policy carefully before making a purchase.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, software, and design elements, is the property of ROCTEX IT SOLUTION PRIVATE LIMITED and protected by applicable copyright and trademark laws.

Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

7. User Comments and Feedback

If you send creative ideas, suggestions, proposals, or other materials, you agree that we may use, edit, publish, and distribute such content without restriction or compensation.

We are under no obligation to:

• Maintain comments in confidence

• Pay compensation for submissions

• Respond to comments

8. Prohibited Activities

You are prohibited from using the site or its content:

• For any unlawful purpose

• To solicit others to perform unlawful acts

• To violate any laws or regulations

• To infringe upon intellectual property rights

• To harass, abuse, or harm others

• To transmit viruses or malicious code

Violation may result in legal action.

9. Limitation of Liability

In no case shall ROCTEX IT SOLUTION PRIVATE LIMITED, Roctex, or its affiliates be liable for any injury, loss, claim, or damages (direct, indirect, incidental, punitive, or consequential) arising from:

• Use of our website

• Purchase or use of our products

• Errors, interruptions, or website downtime

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Roctex, ROCTEX IT SOLUTION PRIVATE LIMITED, and affiliates from any claims, damages, liabilities, or expenses (including legal fees) arising from:

• Your breach of these Terms

• Violation of any law

• Infringement of third-party rights

11. Force Majeure

Roctex and ROCTEX IT SOLUTION PRIVATE LIMITED shall not be liable for any delay or failure to perform obligations due to events beyond reasonable control, including but not limited to:

• Natural disasters (floods, earthquakes, storms)

• Fire, pandemics, or accidents

• Government actions or regulatory restrictions

• War, strikes, civil unrest

• Power outages, internet disruptions, or supply chain failures

Performance obligations shall be suspended for the duration of such events.

12. Termination

We reserve the right to suspend, restrict, or terminate your access to the website without prior notice if:

• You violate these Terms and Conditions

• You engage in fraudulent, unlawful, or harmful activity

• Required by law or regulatory authority

Upon termination, your right to use the website ceases immediately. Any obligations incurred prior to termination shall survive.

13. Modifications to Terms

We reserve the right to modify or replace these Terms at any time. Changes become effective immediately upon posting. Continued use of the website constitutes acceptance of revised Terms.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi (South Delhi), Delhi, India.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Roctex
Operated by ROCTEX IT SOLUTION PRIVATE LIMITED
Email: info@roctexitsolution.online
Phone: +91- 92209 14327