Welcome to Roxtec, operated by ROCTEX IT SOLUTION PRIVATE LIMITED. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering on the site, placing an order, subscribing to our newsletter, or contacting us. The personal information we may collect includes:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Addresses
- Payment Information
- Demographic Information (such as age, gender, location)
2. How We Use Your Information
We use the information collected in the following ways:
- To process and fulfill your orders accurately and efficiently.
- To send you confirmations, updates, and support regarding your order.
- To communicate promotional offers, newsletters, and marketing materials (only if you opt-in).
- To improve our website, products, and customer service.
- To detect, prevent, and address technical issues and security risks.
3. Sharing of Your Information
We respect your privacy. We do not sell, rent, or trade your personal information with third parties. However, we may share information with:
- Service providers who perform services for us, such as payment processors, shipping companies, and marketing agencies.
- Law enforcement or regulatory agencies when required by law or to protect our legal rights.
4. Data Security
We have implemented appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand your preferences based on previous or current site activity, enabling us to provide improved services. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some features of the site may not function properly.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw your consent to our processing of your information at any time.
- Opt-out of receiving promotional communications.
7. Children’s Privacy
Roxtec does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us:
Roxtec
Operated by ROCTEX IT SOLUTION PRIVATE LIMITED
Email: info@roctexitsolution.online
Phone: +91-9220914327