Shipping Coverage

We currently ship our products across India. International shipping may be available for select locations and will be shown at checkout where applicable.

Order Processing Time

• All orders are processed within 1–2 business days after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Once your order is shipped, you will receive a shipping confirmation message/email with tracking details.

Estimated Delivery Time

• Metro Cities: 2–4 business days

• Other Cities & Towns: 3–6 business days

• Remote Areas: 5–8 business days

Delivery timelines may vary due to weather conditions, public holidays, courier delays, or unforeseen circumstances.

Shipping Charges

• Free shipping on orders above ₹1999

• Orders below ₹999 will have a standard shipping fee of ₹99

• Any applicable shipping charges will be clearly displayed at checkout before payment.

Order Tracking

Once your order is dispatched, you will receive a tracking link to monitor your shipment status in real time.

Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery of your clothing items.

Delayed or Failed Delivery

If your order is delayed beyond the estimated delivery time, please contact our customer support. If delivery fails due to an incorrect address or repeated delivery attempts, re-shipping charges may apply.

Damaged or Missing Items

If you receive a damaged package or missing item, please notify us within 24 hours of delivery along with photos or an unboxing video for verification.

Address Accuracy

Please ensure that your shipping address, pin code, and contact number are accurate. We are not responsible for delays or non-delivery due to incorrect information.

Contact Us

For any shipping-related questions, feel free to contact us:

Roctex
Operated by ROCTEX IT SOLUTION PRIVATE LIMITED
Email: info@roctexitsolution.online.
Phone: +91-9220914327